About This Report

Company Profile

Oxford Properties Group is one of the world’s premier real estate investment, development and management companies. Established in 1960, Oxford manages over $45 billion of real estate assets on behalf of its co-owners and investment partners spanning a global portfolio. We have regional offices across Canada and in London, Luxembourg, Boston, Washington DC and New York, with regional investment, development and management professionals who have deep real estate expertise and local market insight. Oxford is the global real estate arm of OMERS, the pension plan for Ontario’s municipal employees. As of December 31, 2017, Oxford owns 150 assets representing 60 million square feet.

General

Oxford’s annual Sustainability Report provides information related to the environmental, social and governance aspects of the organization and outlines how the organization engages with its customers. Oxford has been centrally managing and reporting on its sustainability performance since 2008. The period covered by this report is January 1, 2013 to December 31, 2017. The report provides an overview of our framework, priorities and select initiatives. This report was prepared in accordance with the GRI Standards, as well as with the GRI Construction and Real Estate Sector Supplement (CRESS).

Boundaries

Organizational Boundaries

Oxford uses an Operational Control approach to set its Organizational Boundary.

Operational Control is defined as “the ability to introduce and implement operating policies, health and safety policies and environmental policies” (GRESB). Oxford is deemed to have the ability to introduce and implement these policies for buildings that Oxford manages OR where Oxford has a 25% or greater ownership interest in the building.

Oxford’s organizational boundary is defined as follows:

INCLUDED EXCLUDED
  • Office (Multi-Tenant)
  • Retail (Enclosed Centres & High Street)
  • Residential
  • Hotels
  • Mixed Use
  • Office (Single-Tenant)
  • Industrial
  • Retail (Open Air)
  • Retail (Pad)
  • Retail (High Street Single-Tenant)
  • Indirect/Credit Investments
  • Specific Exclusions (not managed AND <25% ownership)

Environmental Performance Indicators

Environmental performance indicators are calculated for all assets (whole building) within Oxford’s boundary, on an annual basis.

Energy includes electricity, natural gas, steam, propane, deep lake chilled water and diesel. Energy intensity is the key performance metric reported by Oxford.

Greenhouse gas emissions refer to human activities, such as the burning of fossil fuels, which release greenhouse gases to the atmosphere. GHG Emission intensity is the key performance metric reported by Oxford.

Oxford reports on the following greenhouse gases, consistent with the GHG Protocol:

Direct (SCOPE  1) Indirect (SCOPE 2)
  • Natural Gas
  • Other Fuels
  • Refrigerants
  • Fleet Vehicles
  • Electricity
  • Steam
  • Deep Lake Chilled Water

Oxford updates emission factors on an annual basis, from generally recognized sources, as new factors become available.

Water includes the total volume of water withdrawn from municipal supplies, groundwater, or rainwater collected and stored by the organization. Water intensity is the key performance metric reported by Oxford.

Waste denotes materials generated on site for disposal, both hazardous and non-hazardous, excluding wastewater. 

Waste diversion is the process of diverting waste from landfills and incineration through waste re-use, recycling (including composting), or through waste-to-energy. Assets in less mature recycling markets contributed to a decreased diversion rate in our managed portfolio. Waste diversion (expressed as a %) is the key performance metric reported by Oxford. 

Non-Environmental Performance Indicators

Performance data for economic, social, labour and product responsibility indicators includes all corporate functions and buildings that Oxford owns and/or manages in Canada.

Reporting around Oxford employees includes full-time, part-time, contract and unionized employees across Oxford’s global platform (unless otherwise noted).

Data

Data presented in the report is not normalized for vacancy, weather or other factors.

Performance data for newly acquired assets is included once an asset has been under Oxford's operational control for a full calendar year.

Performance data for newly developed assets is included once an asset has a full calendar year of data.

Performance data for disposed assets ceases after the last full calendar year of data under Oxford’s ownership.

Data presented in the report is based on actual data. In the limited instances where actual data is not available (e.g., data gaps), the following data estimation approaches are used:

  1. Asset(s) with access to whole building utility data but missing bills are estimated in one of the following ways.
    1. Utility data with unrecorded months is estimated by calculating an average across shoulder months and the same month from the previous year (where available).
    2. Utility data with 12 months of unrecorded data is estimated by using the most recent 12 to 24 months of corresponding data.
  2. Asset(s) with access to partial building utility data are estimated in one of the following ways.
    1. Same asset space-use type weighted average intensity (e.g., common area/customer space).
    2. Comparable Oxford asset space-use type weighted average intensity (local, regional or national).
  3. Asset(s) with no available data are estimated using the average data intensity for comparable assets (Oxford or industry local, regional or national benchmarks).

Material Aspects

We focus on the sustainability issues that matter most to our customers, employees, shareholders and co-owners.

Oxford engages its customers on an annual basis to assess the sustainability issues that are of most importance to them.

Oxford management (as per input from the Sustainability Steering Committee) also periodically assesses the importance of sustainability issues to Oxford’s business.

The materiality matrix provides an overview of how we have assessed the relative importance of sustainability issues in collaboration with our customers. The matrix is used to guide our target setting and reporting and to drive results in the areas where we can have the greatest impact.

Move your mouse or tap, if using a touch-screen device, over the hot-spots for more information.

material issue: water
Water
material issue: waste
Waste
material issue: climate and energy
Climate and
Energy
material issue: green buildings
Green
Buildings
material issue: health and wellbeing
Health
and Wellbeing
material issue: employee engagement
Employee
Engagement
material issue: biodiversity
Biodiversity
material issue: community
Community
material issue: urban spread
Urban Spread
material issue: diversity and equal opportunities
Diversity and Equal
Opportunities
material issue: materials
Materials
material issue: professional conduct and anti-corruption
Professional Conduct
and Anti-Corruption


The Oxford sustainability team reviews and documents any changes to the materiality matrix annually based on a range of factors including: customer surveys, customer green team meeting feedback, Oxford management feedback during Steering Committee or other strategy meetings, supplier meeting feedback, best practice research, and competitive analysis.

Energy and Greenhouse Gas Emissions
Material Topics Energy and greenhouse gas emission impacts on the environment
GRI Aspects

Economic Performance

Energy

Boundaries Material for Oxford employees, customers, stakeholders and suppliers
Approach

We pursue credible, best in class green building certification programs across our different asset classes to meet the expectations of our stakeholders and drive performance improvements in our buildings.

Learn more
Accountability Real Estate Management and Development Teams within Oxford
Measurement

Environmental impacts of our operations

Annual targets for:

  • GHG emission reductions
  • Energy reduction
  • Green building certifications
Evaluation Oxford reviews its targets and achievements annually and sets new targets to continually improve its energy use. There are currently no plans to adjust the management approach for these Aspects.
Water, Effluents and Waste, and Materials
Material Topics Impact of operations on the environment
GRI Aspects

Water

Effluents and Waste

Materials

Boundaries Material inside and outside Oxford for employees, customers, stakeholders and suppliers
Approach

We pursue ongoing equipment and infrastructure upgrades across our different asset classes to meet the expectations of our stakeholders and drive performance improvements in our buildings.

Learn more
Accountability Real Estate Management and Development Teams within Oxford
Measurement

Environmental impacts of our operations

Sustainable Intelligence Operations Guides for each of our asset classes

Annual targets for:

  • Water use reduction
  • Waste diversion rates
  • Use of recycled input materials in development projects
Evaluation Oxford reviews its targets and achievements annually and sets new targets to continually improve waste diversion, water use and use of recycled input materials, where available. There are currently no plans to adjust the management approach for these Aspects.
Social – Labour Practice and Decent Work
Material Topics Employee health, safety and wellness
GRI Aspects

Training and Education

Occupational Health and Safety

Boundaries Material for all Oxford employees, and externally for contractors
Approach

Oxford is committed to operating our business in a safe and effective manner by promoting practices that respect the environment. It is our goal to promote and foster a workplace that upholds high standards of health and safety for the benefit of our employees as well as our tenants, customers and visitors to the property.

Learn more
Accountability Human Resources, Real Estate Management and Development Teams, and Oxford contractors and service providers
Measurement

Accidents

Lost days

Lost-time accidents

Evaluation

All employees are required to conduct their work in a safe manner pursuant to all legislative requirements and corporate safe work policies and procedures. All employees are expected to sign off on Oxford’s policies annually, maintain a safe workplace and report any known unsafe conditions or practices immediately. They are held accountable for workplace health and safety.

There are currently no plans to adjust the management approach for these Aspects.

Product and Service Labelling
Material Topics Green building certifications
GRI Aspects

Product and Service Labelling

Construction and Real Estate Supplement Disclosures

Boundaries Material for all Oxford employees, customers, stakeholders and suppliers
Approach

We pursue credible, best in class green building certification programs across our different asset classes to meet the expectations of our stakeholders and drive performance improvements in our buildings.

Learn more
Accountability Real Estate Management Team (all asset classes)
Measurement

LEED, BREEAM, Green Keys and BOMA Best certifications

Evaluation Oxford reviews its targets and achievements annually and sets new targets to continually improve its green building certifications. There are currently no plans to adjust the management approach for these Aspects.

Changes from Previous Year’s Reporting

Oxford changed its organizational boundary to incorporate our global portfolio, consistent with the boundary description above.

This new boundary applies to our new targets and 2015–2017 performance data presented in this year’s report.

Contact

The contact point for questions regarding this report or its contents is:
Darryl Neate, Director, Sustainability, at sustainableintelligence@oxfordproperties.com