Our stakeholders

An active engagement program deepens our understanding of issues of importance to our stakeholders, informs our strategies and propels us to higher levels of performance. We regularly engage with the people most invested in, and affected by, our business – namely, our customers, employees, shareholder, partners, service providers and suppliers, and communities.

Our customers
Our customers are the companies and individuals that occupy, shop at and visit our buildings. We engage with customers at an asset and project level.
How we engage
  • Regular dialogue through our property management and development teams
  • 310-Maxx Customer Care Centre
  • Customer survey conducted every year
  • Joint tenant-landlord green teams
  • Building occupant awareness campaigns
What we learn
  • Customer sustainability priorities
  • Opportunities for addressing customer needs and preferences