Wellbeing

Approach

Our commitment

We will incorporate world class features and amenities in our buildings that support the success of our customers and help them live healthy and active lives.

Priorities

Indoor environmental quality

Common areas

Customer amenities

Targets
Status

Indoor air quality

Conduct global best practice annual indoor air quality testing and develop action plans where required.
(Ongoing) (All Regions, All Asset Classes)

achieved

Pilot IAQ continuous monitoring system.
(2022) (Canada, Office)

Note: Program rolled into Digital Buildings initiative.

achieved

Nature & design

Implement a biophilic design project that enhances customer wellbeing and asset productivity.
(Ongoing) (Canada, Office/Retail)

in progress

Customer satisfaction

Conduct periodic customer satisfaction surveys and drive property level continual improvement.
(Ongoing) (All Regions, All Asset Classes)

ongoing

Customer information

Provide building and surrounding area wellbeing information to customers.
(Ongoing) (All Regions, All Asset Classes)

in progress

Wellbeing certification

Achieve and maintain wellbeing certification.
(Ongoing) (All Regions, Office)

Note: Achieved 43 WELL Health-Safety certifications. 7 Fitwell certifications in progress.

in progress
Wellbeing
  • achieved Achieved
  • in progress In progress
  • in progress Ongoing
  • not achieved Not achieved